ServiCleaning LLC — Privacy Policy
Effective date: October 10, 2026
ServiCleaning LLC (“ServiCleaning,” “we,” “us”) provides residential and commercial cleaning services in Utah County, Utah. This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
Information you give us: name, phone number, email, service address, property details (size, rooms, pets, access instructions), scheduling preferences, and messages you send us through our website, phone, text, WhatsApp, email, or third-party platforms such as Google.
Payment information: Payments are processed by third-party processors. We do not store full card numbers on our systems.
Automatically collected information: When you visit our website, we and our service providers may collect your IP address, browser type, pages visited, and referring site through cookies and similar technologies, including analytics and advertising tools such as Google Analytics and Meta Pixel.
2. How We Use Your Information
- To provide quotes, schedule and perform cleaning services, and process payments.
- To communicate with you about appointments, reminders, follow-ups, and customer service.
- To send promotional offers, only where permitted by law. You can opt out at any time.
- To improve our website, services, and advertising.
- To comply with legal, tax, and accounting obligations and to protect our rights.
3. Text Messages, WhatsApp, and Calls
If you provide your phone number, you agree that ServiCleaning may contact you by call, text message, or WhatsApp about your inquiry or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages, or HELP for help. Consent to receive marketing messages is not a condition of purchase. We do not sell or share your phone number or SMS opt-in consent with third parties for their marketing purposes.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Our employees and contractors who need it to perform your service.
- Service providers that help us operate (payment processors, scheduling and CRM software, messaging platforms, website hosting, analytics, and advertising platforms), under obligations to protect it.
- Authorities or other parties when required by law, or to protect our rights, property, or safety.
- A buyer or successor if our business is sold, merged, or transferred.
5. Cookies
You can disable cookies through your browser settings. Some site features may not work properly without them. You can limit ad personalization through your Google and Meta account settings.
6. Data Retention
We keep personal information as long as needed to provide services and meet legal, tax, and accounting requirements (generally up to 7 years for transaction records), then delete or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards. Access codes, keys, and entry instructions are shared only with assigned staff. No method of transmission or storage is 100% secure.
8. Your Choices
You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications, by contacting us below. We will respond within a reasonable time and may need to verify your identity. Some information may be kept where required by law.
9. Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this policy. Changes take effect when posted on this page, with an updated effective date.
11. Contact Us
ServiCleaning LLC
Orem, Utah
Email: info@servicleaningllc.com
Phone: (801) 900-1729